“I suck at this,” she wailed. ” I’ll never get it. I’m going to fail. Why even bother to try?”
Some people take to certain things like ducks to water. Others not so much.
All five fingers are not the same, Mum used to say…
I watched as she struggled to accomplish her task, heaping negativity on her hapless head. Her words settled like corrosive dead-weights in my spirit.
“Don’t say such things,” I uttered. “Words are powerful. They stick and become self-fulfilling.”
If you don’t have something nice to say, don’t say it, Mum would say …
“That’s what you always say.” She sounded irritated. “So what? It’s just words.”
No. Not just words …
Proverbs 18:21 Life and death are in the power of the tongue …
I began to see a vivid picture in my mind. Two seedlings in glass containers, one full of acid and the other rainwater.
“If you were a plant,” I said, “And words were the medium you were growing in, if kind, positive words were rain water and negative, condemning words were acid – which one would you thrive in?”
She grew silent.
“If you wake up every morning and hear someone tell you how ugly, rotten and dumb you are, that you’ll never go far or succeed, can you imagine the toxicity you’ll imbibe? At some point you’ll come to believe what you hear. Your spirit receives what your ear hears until it becomes a part of who you are.
I plodded on. “On the other hand, if someone tells you daily that you are beautiful, smart, talented and capable of achieving anything you set your mind to … imagine the pure rainwater seeping in nourish your spirit.”
Point made. Her exasperation remained, but the dark words ceased.
For the moment.Oh, to always be able to see the gorgeous pink sunset behind and that dark, dark cloud…
Some weeks back, I stepped into the mall and understood — all over again — the power of words. I’d recently begun to experience occasional darts of doubt . Amazingly, that mellow evening, it seemed like my steps led me from store to store and brought pause at unexpected spots where wonderful words leapt out to cheer me on –
I couldn’t have contrived the inspiration, if I’d tried. My spirits rose and began to soar.
But that wasn’t all …
On my way home, there was an impelling to stop at a supermarket I don’t often visit. I paid for two bags of soil I didn’t urgently require and headed out. A man hurried up from behind and bent over my cart.
“Those look heavy,” he said pleasantly.
I smiled, “They are.”
“I need some for my garden,” the stranger added, “but that’s why I didn’t get any today!”
He straightened up and I became instantly aware of the words on the back of his T-shirt –
I gotta believe …
Caught my breath on a gasp.
Gotta get a picture!
Hurried into the parking lot and chased the gentleman down.
Me (to man): I know this sounds silly, but do you believe in signs?
Man (looking startled): I do.
Me: Would you mind if I took a picture of the words on the back of your T-shirt? I needed to see them. They were my sign today.
Man turned around and obligingly posed.
Man: So what are your plans for the summer?
Me: I don’t know. I have so many dreams and they were beginning to die. That’s why I needed those words. Thank you!
Man: I really need to get some of that soil, you know.
Me: So go get some. Maybe I am your sign for today!
My heart sang all the twilit way back home.
The final clincher came a week later, at the dentist’s office.
I became acutely aware – the moment I stepped in – of the single word tattooed on the neck of the girl manning the phones. She had her back to me –
Point taken — signed, sealed and delivered!
I’d have to be really dense not to get it by now …
Ever noticed how suddenly-sometimes serendipity seems to occur most when the sun is shining and summer seeps into one’s heart, bubbles over and spills out in splashes all over the garden? It almost feels as if this sweet summer state of mind creates a catalyst that activates a sublime sequence of inexplicable events.
Like the time Bernadette called. “The Town is giving away compost. Want to go? I’ll pick you up.”
The sight of eager townsfolk feverishly shoveling free compost, piled up in the parking lot, into bags and bins didn’t inspire me. The stream of comings and goings to and from the main building however, was intriguing.
Woo hoo! Community garage sale …
Bernadette laughed when I mumbled, “I’m going to look for treasures for my garden.”
I heard “Junk Lady” as I hopped out of the vehicle.
My friends know me too well!
I picked up a bunch of beauties for mere coins. Like these –
And then I stopped in my tracks as some old books caught my eye.
Me: “How much?”
Bored vendor: “How about a dollar fifty? Fifty cents each.”
I set the coins down and scooped the volumes up, unable to believe my luck. There were two others still languishing on the table.
“I have a quarter left and a TTC token,” I dared to venture. “Would that be payment enought for those?”
Bored Vendor: “Sure. Someone could make use of the token. This stuff is junk anyway!”
He was in a hurry to pack up and leave.
I handed over my last coin and the transit system token, picked up my booty and scurried away in case someone should have a sudden change of heart.
James 4:2 You do not have, because you do not ask …
This rollicking suddenly-sometimes ride commenced a week before, when Evelyn and I sat down to enjoy a Japanese bento box lunch, and the conversation turned to gardens.
Evelyn: “How’s your garden doing? Done planting yet?
Me: “No. Haven’t even started. I haven’t had time to buy the annuals.”
Evelyn: “Have you tried Costco?”
Me: “No. We’re not members.”
Evelyn: “I am. I’ll take you.”
So off we went.
Nothing caught my eye in the garden centre.
On our way out, we passed the mobile phone sales centre, and I remembered my phone. It had been gasping at death’s door for a while.
Me: My phone is a bit of a dinosaur. I need a new one with a good camera, but I’m not willing to go above my present monthly payment.
Pleasant Salesguy: No problem. How much do you pay now?
I told him. I had an exceptionally good deal, he said. I knew that.
Pleasant Salesguy: Are you willing to go ten dollars more a month?
Me: No! I don’t use my phone enough to justify a higher monthly payment.
Pleasant Salesguy: So you want a free new phone with a great camera for the same amount that you pay now – or less – right?
Me: I know, it sounds like awful cheek, doesn’t it?
I turned to go.
Pleasant Salesguy: Wait, wait …
He continued to scroll down, squinting at the screen in front of him.
Evelyn assured me she wasn’t in a hurry. I rolled my eyes and sighed.
Pleasant Salesguy: Found it! There’s a loyalty deal and you qualify …
Music to my ears …
So I get a free phone worth $700, and my monthly payment is four dollars less than previously. My current phone, I’m told, is worth no more than $150, brand new.
Me: I’ve been to every mobile provider I could think of. When I tell them what I’m looking for, they look down their nose at me like I’m cheap. Or they talk down to me like I’m someone’s grandma, shrug and turn away. So how come you found this one for me?
Pleasant Salesguy: Because the mall guys work on commission. It’s not in their interest to spend time looking for deals in the customer’s favour. I’m a paid employee of Costco. I’m not on commission.
Me: On a scale of 1 to 10, how would this phone rate against my old one?
Pleasant Salesguy: It’s an 8! What’s more, check out the camera.
Evelyn and I pose. I click. We look ten years younger, the lines all automatically air-brushed away.
I asked for an upgraded phone cover and screen protector and he gave me $125 in Costco gift cards to pay for them.
Me: How come?
Michael: Because this is Costco!
And there’s more …
The screen protector I chose was not in stock, so Michael made a call and arranged for me to pick it up from the mall closest to my home.
I’m elated. Quite weak at the knees, to be honest. Evelyn’s jaw’s dropping. We’re both bewildered by the spectacular customer service …
Daughter squeaked when I showed her my phone at the end of the day. “Where did you get that? I’ve wanted an LG forever! They say it takes the best pictures.”
She almost passed out when I told her how little I was paying for it.
I couldn’t stop talking at dinner that night. About the amazing deal. About Michael and the unbelievable customer service.
So we all four of us marched into Costco the next weekend with Grandpa and Grandma (and their Costco card) in tow – Husband, daughters and I – waving my contract with Michael’s business card attached to it.
The service was disappointing. Lack-lustre. The two young fellows at the counter seemed to barely tolerate us. Kind of felt like we were a nuisance.
Daughters exchanged glances and threw me a funny look.
“So where’s the customer service you kept on about?”
We got the loyalty deal for two more phones. Husband pays two dollars and fifty cents less than I do, because he’s the second line on my account. Husband and Daughter also got $125 each in Costco gift cards. ONLY because I already had my contract through Michael and requested the same deal for the rest of the family.
There was enough left over, after paying for the extras, to buy trays of flowering annuals for the garden, a set of LED walkway lights, and a rose bush for Grandma. Compliments of Costco. All because Michael Blumenfeld never made me feel stupid, and took the time to dig out a deal that finally embraced my family as well.
Young Fellows were indifferent, when we were done, and looked relieved to see us go.
I assumed, because of my initial experience, that exceptional customer service was the norm at Costco Wirelessetc. I understood otherwise on my second visit. It was Michael who went out of his way to make this customer’s day sparkle.
Husband and Daughter had to return to the location the next day, to pick up their not-in-stock screen protectors.
“Pick them up from your local mall? Sorry. No way!”
“But Michael arranged for me to pick it up from …”
“Michael is the manager, he can do these things …”
Evelyn mentioned that if she’d chosen to take me to the other Costco location she shops at, the mobile phone sales section would not have been visible from the vicinity of the garden centre. So I’d never have seen it to remember the worn out dud I had in my possession.
Such a smooth-as-silk sequence of events that led me to three valuable vintage books and a brand new top-notch cell phone.
On the first family trip to England, Mum had us pose in front of Buckingham Palace while she attempted to take a picture of Dad, Sister and me against the backdrop of the Changing of the Guards.
The guards had changed and gone their wayby the time the picture focused to satisfaction. Sister and I teased her about it for years to come.
Smile please …
Everyone was using pocket cameras.Sis and I were embarrassed by the ghastly contraption Mum still wielded with pride!
We flew on to Singapore where Dad bought us girls a Kodak Instamatic with disposable flash bulbs.
Colour pictures … yay, finally!
Shudder to think of the environmental impact from all the used flash bulbs we gleefully dumped in the trash can.
Mum discovered the joys of photography around age 12 when she got a gift of a Brownie camera.
She still had it when Sis and I were kids …
Mum’s crisp black-and-white photos display an instinct for capturing the ‘moment’ and an unerring eye for placing and composition.
When sister and I were little, Mum acquired the Yashica, also sort of box-camera-ish.
Sleeker, less ‘primitive’, more sophisticated …
It took ages to focus with Mum staring into the open Yashica ‘box’ in her hands, at an upside down image.
She’d murmur, “Smile, smile” through fixed grin and puckered brow, our features remaining in frozen limbo until we heard the click and a cheerful ‘thank you’!
Felt like forever!
Mum often said she wanted to get an ‘unawares’ shot.
Sister and I heard … underwears!
We hadn’t the foggiest notion what she meant.
She caught us unawares all right. The delightful album-memories bear testimony to the fact.
Mum’s was the era of stay-at-home mothers. Those who were in the professions were nevertheless the proud masters of the housewifely arts. They cooked, sewed, hung for hours on the telephone with other women, shared recipes, discussed the current price of important commodities like sugar, rice and eggs, wrote lengthy, polite letters and never forgot birthdays and anniversaries.
At family concerts we kids ‘did’ Mum and aunties talking on the phone …
When Sister and I got married, we each received a special gift from Mum. An album of photographs – mostly black and white photos and some washed out Kodak and Polariod colour pictures – each one tailored to document our lives from birth to early adulthood.
All meticulously labelled …
With Mum’s unexpected passing two years ago, I lost my best friend and discovered a treasure trove of old pictures while cleaning out cupboards and putting things in order for Dad.
Eyes popped out of my head as a pictorial record of family history unfolded …
Entered a new realm. Memories of bygone days surfaced from boxes, dusty files and disintegrating albums.
Mum’s voice recounting fragments of family legends echoing in the recesses of my mind …
The past came alive in a way that didn’t seem possible. Moments in time frozen on faded bits of glossy paper, pictures worth thousands of words.